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„DEX Innovation Centre and another 10 project partners approach the challenge from the perspective of the healthcare system. We see info-communication technologies as useful tools to improve the home care possibilities and make life easier for care recipients, and for the carers as well”, says Vojtech Jira, HoCare2.0 project manager.
Involving the elderly
Project HoCare2.0 is here to support the creation of highly innovative home-care services or products by co-creation. Co-creation is a process of collaborative development that ensures great results, far beyond the scope of what one organization or a person could do alone.
DEX Innovation Centre cooperates with the representatives of so-called Quadruple Helix. It involves SMEs, Research organizations or the Academia, Providers of public health or social services and home care recipients with their family members. All those groups work together on the design of new services or products.
To guide and support them during the whole design process, the project partners have developed two tools – Policy Tool for creation of innovative home care services; and SME Tool for development of innovative home care products. „Each Tool provides step-by-step guidance in using the co-creation approach, defining customer’s needs, introduction to how to work with the representatives of Quadruple Helix, or how to evaluate their feedback to get the right output”, says Csaba Bende, one of the co-authors of the Tools.
Each Tool contains 4 parts:
Tools are translated into 7 European languages: English, German, Hungarian, Italian, Polish, Slovenian and Czech. The Tools are available for free to everyone interested in getting a competitive advantage, increase market share and come up with a brand new solution that is not currently on the market.